My family and I had such an amazing time at the resort! We reserved a cabana, and it was perfect for us, it was even better than we expected. The service was excellent from the moment we arrived. Everything was ready for us, drinks were served right away, fresh fruit was provided, and every detail made the experience feel special. A special thank you to Erica, our server. She was incredibly kind and attentive, always making sure we had everything we needed throughout the day. Her outstanding service truly made our experience even better. Thank you, Erica, for taking such great care of us. We hope to come back again soon!

We stayed here recently and would not return. The food did not meet the standard we'd expect at a Curio Collection property. The bed was uncomfortable. Environmental safety on the property did not match what a Hilton-tier resort should deliver. (multiple mud doppler nest on the patio, and a collapsed walking bridge) If you're considering this property, look at other options in the area first. For a water park - golf stay, it may be a better stay... as a resort stay.. avoid.

Our experience at The Woodlands Resort was extremely disappointing, especially considering the price of the stay.Upon checking in, we were told our room was not yet ready, which was inconvenient but understandable. While waiting in the lobby, we noticed staff repeatedly batting away bugs around the check-in area and laughing about it, which immediately raised concerns about the property’s condition and how seriously the issue was being taken. After finally receiving access to our room, it became clear that it was nowhere near ready for guests. On the walk to the room, there was a strong smell of some sort of substance in the hallways. Once inside, we began wiping down surfaces and immediately noticed what appeared to be blood stains on the door lock and in multiple areas of the carpet. It was shocking that a room in that condition had been released to guests after we had already been told the room was not ready. The room itself felt old and poorly maintained. There were gnats present, several lights were not functioning, and the overall cleanliness was unacceptable. For a resort charging premium rates, the condition of the room fell far below expectations. We requested a refund and decided to leave. While gathering our belongings, a staff member repeatedly banged on our door and informed us that he needed to clean up blood or “something” in the room. That interaction only confirmed our concerns and made the situation even more unsettling. The lobby made a great first impression, but unfortunately that was the only positive part of our experience. Between the delayed room, insect issues, cleanliness concerns, maintenance problems, and the handling of the situation, the entire experience was a significant inconvenience and a waste of time. Guests paying these rates deserve a clean, properly maintained room and a much better overall experience.

The Woodlands Resort is one of my favorite places to escape and take a breather from the real world. From the moment you arrive, it feels like you've left the daily grind behind and stepped into a true vacation destination. The amenities are outstanding. Whether you're into golf, fishing, tennis, relaxing by the pool, or spending the day at the water park with the family, there's something for everyone. The resort strikes the perfect balance between relaxation and recreation. The restaurants are excellent, the rooms are comfortable and well-appointed, and the entire property is beautifully maintained. It's the kind of place where you can stay busy all day or do absolutely nothing and enjoy every minute of it. Honestly, I could move in and be perfectly happy. If you're looking for a getaway without having to travel far, The Woodlands Resort is hard to beat. Five stars all the way.

Stayed here 4 nights in Feb 2026 for a conference. Amazing large room with separate living room area. Everything was clean and orderly. Ate at the restaurant, food was pretty good. Nice location in a great area (Woodland) with a lot of nice places to eat and drink within 10-15 mins drive. The grounds are nice with lots of trees. We'd go again.

Feb 2026 -What. Beautiful resort. The weather was okay and the place was all to ourselves it seemed. They have everything you could ever want here. Too much to list. The staff are amazing and room service top notch. The pool, jacuzzi, river, and lakes and ponds you can fish in were amazing. They rven had an arcade. Pets welcome. Highly recommend this resort if your visiting Houston. Its about 30 mins from the airport. If you love golf, corperate amenities and conference halls, or just want to get away with the family, this place is spectacular.

Great experience here! Morning breakfast buffet was amazing with many options for main courses and deserts. Our stay was peaceful and full of adventure with a bike ride and walks. I recommend this place as a couples get away!

I'd like to call my first experience here, "A Tale of Two Halves". This could have been a 5, but unfortunately it could have also been a 1. We are saddened to even contemplate about rating this hotel low. We love the features, amenities, and especially the location of this hotel. We are from Austin, we frequent Houston, especially the Woodlands. We visit 1-3 times monthly, mostly business and some pleasure,w/ family living in the area. Happy to say, we are proud Hilton diamond members. As we usually try many Hilton hotels in the Houston and Woodlands area, we do certainly have our favorites. On our first time, we checked in the hotel last December. We were excited and looking forward to experience this hotel. So here it goes, I am rating it a 5 for its accommodating friendly service from Kristen. She graciously accommodated our complimentary upgrade and 1pm late check out the next day. We truly felt the value of being a Diamond member. We kindly requested for both on the app before checking in, as we were driving from Austin and would have a late business dinner meeting. We requested the late check out to have a little bit more time to enjoy the room (which we love), since it was our first time, and because we were tired from our drive and late meeting the previous night..... We are truly happy to commend Kristen with her gracious and exemplary service. Unfortunately, here is the tale of the other half. Like we mentioned earlier, we requested a comp upgrade on the app. Tarwanda, who is also from front desk, replied to say there is no availability and to check when we physically arrive at the hotel. We totally understood, as we know it is based on availability. However, although the reply was not disrespectful, it could have been more courteous and empathetic. It goes without saying, it is the proper expectation for an exceptional customer service to all patrons/guests. It actually got worst the next morning when we contacted the front desk to double check our late 1pm check out. Sadly, all of the good experiences we felt from Kristen had now vanished to the overwhelming, not caring demeanor of, coincidentally, the same person who did not give us an ideal treatment the first time. Tarwanda who replied said she didn't see that we had a late 1pm checkout. She continued by adding that they were not giving late checkouts that day. She even made a quick side comment when she realized that we had a complimentary upgrade-- she said we weren't even supposed to have a room upgrade in the first place, together with the late check out. All of these were said, again, without any apologies, courtesy, nor empathy. So here we are, not really feeling the value of being a Diamond member from her. We can only imagine the treatment towards other guests who are not Diamond members. Fortunately for us, we did the request through the app. Based on our past experiences, we have learned to screenshot all important information. First, we mentioned to Tarwanda that she should see it through the notes or chat that we were given the upgrade and late check out. She quickly replied that she doesn't see any of that information. As I was now agitated and frustrated with the whole situation, I then replied that I have a screenshot of what she was not seeing. Then I requested to speak with the manager or someone else. Suddenly, after that, she saw our late checkout. It almost seemed like she enjoyed giving us a hard time and showed zero ability in good customer service, as one would expect in the hospitality business especially if you're at the front desk. Wondered her job title? This alone, clearly would have been rated a 1, if not a 0. We feel bad for Kristen and her exemplary service, that we had to experience this horrible other half of the tale. As they say, you're only as good as your weakest link. Although inspite of the good first half we experienced it is unfortunate the latter negative half leaves us great anxiety to come back.

Had a great time Too old to get in pool but still enjoyed the fountains and surrounding areas. Coffee station in front lobby in mornings Suite had 2 bathrooms with master oversized with room for 2 in shower Staff brought shower chair for physical challenge. Very woody resort but everything is kept blown clear. All doors are clean. Carpets too. You see housekeeping and maintenance working all the time, that's a good sign. Was here for 4 nights and will come back again. Was here during Christmas and holiday lights and trees made it festive

If you want to come here to do absolutely nothing, then yes this is a great place. Cute and quiet but there were several things that were very annoying. 1) i booked a room with a king bed, balcony and on the adult floor. I get there and was told they were “overbooked and that room wasn’t available”. I could get a room on the adult floor with no balcony or have a balcony but it wasn’t on the adult floor (it was thanksgiving weekend and kids were everywhere). Annoying but i chose no balcony and adult floor because i was also told if i chose the room with a balcony i would lose access to the lounge on the adult floor (that’s important for later). I was given free breakfast for the inconvenience so ok, fine. 2) i LOVE to play pool. It was another reason i booked here because they had a pool table. I ask the staff where is the pool table ……. It got flooded. Alright. They can’t help that but again, annoying. 3) i was told i wouldn’t have access to the adult lounge if i booked the room with the balcony because it wasn’t on the adult floor. I go up to my room for the night and who’s in the ADULT lounge?? 2 kids. Were they disruptive? No which is why i didn’t complain and get that family in any trouble but at this point it’s the principle. I don’t have kids. I booked an adult floor. Why am i looking at kids in the very place i was told i couldn’t be if i booked on the other floors?? 4) if breakfast wasn’t free, there’s no way i would’ve paid for that. Again, free so how much can we really complain but the service? Absolutely terrible. The staff seems…… overwhelmed and all over the place. The wait was 30+ minutes for a restaurant that had PLENTY of tables open. Idk what goes on behind closed doors but it seems like they need some help. Overall, it was alright. Ok enough to not complain, bad enough to not come back.